Shipping Policy
At Moltravi, we are committed to providing a reliable and smooth shopping experience. Every order is carefully processed and shipped with trusted logistics partners to ensure your products arrive safely.
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information so you can follow your package.
Shipping Time
Estimated delivery times vary depending on your location:
- United States: 7–12 business days
- Europe: 7–12 business days
- Canada & Australia: 8–15 business days
- Other International Locations: 10–20 business days
Please note that delivery times are estimates and may vary due to customs processing, local carriers, weather conditions, or other circumstances beyond our control.
Shipping Costs
Shipping fees are calculated based on your delivery location and will be displayed during checkout.
We may offer free shipping promotions from time to time. Any available shipping offers will be shown on our website.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking number.
You can use this tracking number to monitor your order status until delivery.
Delivery Delays
While we always aim to deliver your order within the estimated timeframe, delays may occasionally occur due to customs inspections, peak shopping periods, holidays, or carrier delays.
If your order has not arrived within the expected delivery window, please contact our customer support team and we will be happy to assist you.
Incorrect Shipping Information
Please ensure that your shipping address is correct before completing your purchase.
Moltravi is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Contact Us
If you have any questions regarding your order or shipping information, please contact us:
Email: zara68986@outlook.com
Our customer support team will respond within 24–48 business hours.